Privacy Policy

Data Protection Statement

FindLuxBest is committed to protecting your privacy and maintaining strict compliance with the General Data Protection Regulation (GDPR) and Singapore's Personal Data Protection Act. This Privacy Policy explains how we collect, process, and safeguard your personal information when using our luxury real estate consultation services.

Information Collection

We collect personal information essential for luxury property services, including your name, contact details, property preferences, financial qualifications, and identification documentation. We also gather technical information such as IP addresses and device data to ensure secure platform functionality and personalized property recommendations.

Processing Legal Basis

We process your personal data based on contractual necessity for property consultation services, legal obligations for real estate transaction compliance, legitimate interests for property matching and market analysis, and your explicit consent where required. Processing is essential for providing luxury real estate services and maintaining regulatory compliance.

Data Security Protection

We implement comprehensive security measures including advanced encryption, strict access controls, regular security audits, and specialized staff training to protect your sensitive property and financial information. Our systems comply with international standards for real estate data protection and are continuously updated to address emerging security challenges.

GDPR Rights and Compliance

Under GDPR, you have the right to access, rectify, erase, restrict processing, and request data portability. You may also object to processing and withdraw consent where applicable. Contact our Data Protection Officer to exercise these rights or for any privacy-related concerns regarding your luxury real estate consultation data.

Cookie Management

We use essential cookies for website functionality, performance cookies to enhance service quality, and analytics cookies to understand client behavior and property preferences. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect platform functionality for property search and consultation services.

Third-Party Data Sharing

We share data only with trusted service providers for payment processing, secure cloud storage, property valuation services, and legal transaction support. All third parties are bound by strict data protection agreements and GDPR compliance requirements. We never sell or rent your personal information for marketing purposes.

Data Retention Guidelines

We retain personal data only as long as necessary for service provision and regulatory compliance requirements. Property transaction records are retained according to Singapore's statutory requirements. Once the retention period expires, data is securely deleted or anonymized according to our data governance policies.

International Transfer Protections

When transferring data outside Singapore, we ensure adequate protection through adequacy decisions, standard contractual clauses, or other appropriate safeguards approved by relevant data protection authorities. Your luxury property data remains protected to the same high standard regardless of processing location.

Policy Updates

This Privacy Policy may be updated to reflect changes in our luxury real estate services, legal requirements, or data protection practices. We will notify clients of material changes and obtain consent where required by applicable law. The current version is always available on our website.

Contact Data Protection Officer

For privacy inquiries, GDPR rights requests, or data protection concerns, contact our Data Protection Officer at privacy@findluxbest.com or write to us at Orchard Gateway, 277 Orchard Road, #12-06, Singapore 238858.